I suggest you ...

Fix the comunication between linear z wave garage door opener and your software.

This use to work but after the update it stop

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    joe shared this idea  ·   ·  Admin →

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      • J commented  · 

        Same problem here. Tried multiple garage door openers and tilt sensors. Re-associated, even checked communication in my lab with zwave tools and an RF spectrum analyzer, with the help from a friend that works at linear. Communication between the tilt sensor and door opener is fine, it seems to point to the software that has something wrong reading the level reported. And, unfortunatly the incontrol software can be "down graded" without re-installing.

      • AdminRyan Scott (Owner, InControl Home Automation) commented  · 

        Hey Joe -

        We have 2 of the Linear GDO's in our test home on the latest version; both continue to work.

        I would suggest double-check that your garage controller hasn't been dropped from your z-wave network or that you don't have a problem with your radio communications to the garage controller.

        If you still have a problem, feel free to submit a support ticket with your logfile.txt and any additional details you think may help.

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